Channel Configuration
Choose where feedback is collected and which form powers each surface.
In-App (Customer)
Requires Balador Core connection
Attached form: Post-Service Survey
Enabled
In-App (Agent/Staff)
Requires Balador Core connection
Attached form: Agent Self Check-In
Enabled
Web Embed
Attached form: Standalone Product Feedback
<script src="https://cdn.balador.io/feedback.js" data-form-id="post-service-v3" data-org="acme-hospitality"></script>
Enabled
Custom Application API/SDK
No form attached
Authorization: Bearer bld_live_••••••••8f2a POST https://api.balador.io/v1/feedback
Disabled